Bsnl broadband service frequently asked questions?

EE. ) Can the help desk solves the problems with my own computer / hardware?

No. The helpdesk is there to help you with problems relating specifically to the Broadband service from BSNL and the hardware/software provided by BSNL. If you have purchased a product where hardware was not provided as part of the service, the helpdesk will not be able to assist you with it, and you should contact your hardware supplier.

FF. ) what all can i do with 1 GB download?

One GB is 1024 Megabyte or 1073741824 bytes. You can do the following with 1 GB download limit : 1. An average web page is about 50 kilobytes in size - so you could download around 20,000 web pages for 1 gigabyte. 2. An hour of surfing the web would be around 10 megabytes (200 pages) so you could surf non-stop for about 100 hours for 1 gigabyte. 3. An hour of streamed radio would use about 15-20 megabytes. 4. An hour of streamed video uses around 100-150 megabytes. 5. Playing an online game typically uses about 10-15 megabytes per hour. 6. Emails are very small - so 100 emails would be just 1 megabyte - or 100,000 emails for 1 gigabyte! (of course the attachments count extra) 7. A super-high resolution (5-6 megapixel) digital camera JPEG picture or typical MP3 music file is about 2-3 megabytes so you could download 350-500 of these images/music files for 1 gigabyte. Very few users would actually exceed the download limits set.

GG. ) what is the contention or contention ratio ?

To provide a cost effective service - all ADSL services are contended (shared). These contention ratios are applied in the backbone and international part of the network. A commonly applied contention rate is 50 : 1. All customers are guaranteed the plan rate up to the local exchange or the ADSL equipment to which they are connected. On the shared part of the network a 50:1 contention ratio would mean that a 2 Mbps connection would be shared by 49 others. In reality this is very unlikely to happen and the customer would find the connection much faster than dial-up modems. ADSL relies on individual users not making unreasonable traffic demands on the network to provide fast access speeds for all. If you are not getting the speed you expect, it can be due to the contention ratio but also to many other factors including the congestion at the remote site you are accessing.

HH.) what happens if i shift my house?

ADSL connection is given for a particular BSNL fixed line. If you move, ADSL can be shifted to a BSNL line in the new location subject to availability in that area. No shifting charges are required to be paid.